returns

We offer a 10-day full refund on all items except custom macrame pieces. 

    • Items must be unopened and unmarked.
    • Items must be in original condition.
    • Customer is responsible for return shipping.
    • Refunds will be issued to original form of payment upon receipt of the item.

We want you to be happy with your purchase. Please contact us immediately with any concerns.

policies

shipping

    • TEA & BITTERS ship within 1-2 business days.
    • MACRAME pieces are made to order. Please allow 1-2 weeks from order to shipping.
    • We are currently only shipping within the United States.
    • You will receive an email confirmation with tracking info once items are ready to ship.
    • We have no control over mail carrier delays or delivery issues.

Payment

Payment is accepted through Square. We do not have access to or retain any debit or credit card information.

FAQs

tea & bitters

    • Ingredients sourced sustainably, ethically, and organically (when available).
    • Packaged in glass, reusable & recyclable jars & vials.
    • Prepared in a licensed kitchen.

macrame

    • Dimensions may vary slightly due to the nature of handmade.
    • Presentation of color may vary slightly onscreen.
    • Contact us for custom sizes (for additional fee).
    • Yes, we make custom pieces!